Announcements

Public Service Commission of Yazoo City Announces "The Power Project" to Enhance Power Reliability and Resiliency

For Immediate Release

Public Service Commission of Yazoo City Announces "The Power Project" to Enhance Power Reliability and Resiliency

Yazoo City, MS, 7/24/2024 – The Public Service Commission of Yazoo City is proud to announce the launch of "The Power Project," a comprehensive multi-year initiative designed to significantly enhance power reliability and resiliency for all customers in Yazoo City. This project includes strategic investments in vegetation management, pole replacements, service upgrades, sectionalizing equipment, technology enhancements, and the construction of a new substation.

Key Components of The Power Project:

  1. Vegetation Management: Implementing an annual tree trimming and vegetation clearing program to reduce outages caused by tree branches and foliage.
  2. Pole Replacements: Conducting a thorough audit and replacing aging and damaged poles with advanced materials to improve structural integrity.
  3. Service Upgrades: Modernizing transformers, conductors, and connections to withstand extreme weather conditions and implementing advanced metering infrastructure (AMI) for better monitoring.
  4. Sectionalizing Equipment: Installing sectionalizing switches and reclosers at strategic locations to improve fault isolation and reduce the impact of outages.
  5. Technology Investments: Investing in smart grid technologies, real-time monitoring systems, and predictive maintenance programs using data analytics.
  6. New Substation: Designing and constructing a new substation to increase capacity and reliability, ensuring seamless integration with the existing infrastructure.

Quotes:

Dennis McFee, CEO/General Manager: "The Power Project represents our commitment to providing reliable and resilient power to our community, improving quality of life. Through strategic investments and modernizations, we aim to reduce outages, enhance our infrastructure, and ensure that Yazoo City is prepared for the future."

Todd Leverett, Director of Electric Operations: "This initiative is not just about infrastructure improvements; it's about building a sustainable and efficient power system for our customers. We are excited to see the positive impact The Power Project will have on the community."

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Grinder Pump Notice

Effective January 1, 2025, the Public Service Commission will no longer service and maintain customer-owned wastewater grinder pumps. This decision was made after careful consideration and evaluation of our service policies to ensure that we continue to provide the most efficient and effective services to all our customers.

What This Means for You
If you own a wastewater grinder pump, you will need to arrange for its maintenance and repair through a private service provider starting from the effective date. We understand that this change may require some adjustments, and we are committed to assisting you during this transition period.

Steps to Take

  1. Identify a Service Provider: We recommend that you start looking for a reliable service provider to handle the maintenance and repair of your grinder pump.
  2. Schedule a Maintenance Check: Ensure that your grinder pump is in good working condition before January 1, 2025. A professional inspection can help identify any potential issues.
  3. Update Your Records: Keep a record of your chosen service provider and their contact information for future reference.

Resources and Support
To help you with this transition, we have compiled a list of local service providers who specialize in wastewater grinder pump maintenance. You can access this list on our website at www.yazoopsc.com/faq or by contacting our customer service department at 662-746-3471, Option 4.
We understand that changes in service policies can be challenging, and we are here to support you throughout this process. Should you have any questions or need further assistance, please do not hesitate to contact us.

Thank you for your understanding and cooperation.

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PSC 2024 holiday closures

Martin Luther King Day - Monday, January 15th, 2024

President’s Day - Monday, February 19th, 2024

Good Friday – Friday, March 29th, 2024

Memorial Day - Monday, May 27th, 2024

Juneteenth - Wednesday, June 19th, 2024

Independence Day - Thursday, July 4th, 2024

Labor Day - Monday, September 2nd, 2024

Veteran’s Day – Monday, November 11th, 2024

Thanksgiving -Thursday, November 28th and Friday, November 29th, 2024

Christmas - Tuesday, December 24th, 2024, and Wednesday, December 25th, 2024

New Years – Monday, January 1st, 2024 and Tuesday, January 2nd, 2024

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Boil Water Advisory Lifted

The boil water advisory dated 1/18/2024 is lifted as of 1/23/2024. Water from the tap is safe to use and consume. If there are any questions or concerns, please contact us at 662-746-3741.

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Power Outage

Some customers may be experiencing power outages due to the weather event that has occurred on Friday, January 12, 2024. We appreciate your patience as our crews work to restore the power to our community.

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Dennis McFee selected to head Public Service Commission of Yazoo City as CEO/General Manager

New PSCYC leader “coming home” to begin work June 26, 2023

Mr. Dennis McFee has been selected by the PSCYC Commission to become their next CEO/general manager. Mr. McFee brings 14 years of utility management and work experience in the electrical industry to PSCYC. McFee is a Yazoo City native and has previous experience with Yazoo Valley Electric Power Association and comes to PSCYC from Roanoak Electric Cooperative, Aulander, NC.

McFee is currently serving as Vice President, Member Services, Marketing, and Public Relations at Roanoak, and has experience at all levels of the utility industry beginning as an apprentice lineman and working up the ladder to executive management.

His career has a strong emphasis in customer support and community relations, and he has developed and implemented programs to build customer communications and understanding of the electric services provided.

Download the Press Release

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Steven Hinson named CFO at Public Service Commission of Yazoo City

Download the Press Release

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PSC 2023 holiday closures

Good Friday – Friday, April 7th 2023

Memorial Day – Monday, May 29th, 2023

Independence Day – Tuesday, July 4th, 2023

Labor Day – Monday, September 4th, 2023

Thanksgiving – Thursday, November 23rd and Friday, November 24th 2023

Christmas – Monday, December 25th and Tuesday, December 26th 2023

New Years – Monday, January 1st and Tuesday January 2nd, 2024

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Beware of scam calls

Beware of scam calls to customers about being services being terminated for any reason, including non-pay/late pay. There are reports of threatening calls to PSC customers. PSC will not threaten or demand immediate payment via phone. Payments should only be made via mail, drive-through, official phone app in your Appstore, through the automated IVR call in system, night drop box, or the new customer portal. Do not mail cash or place cash into the drop box. Always include your account number.

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New Customer Portal and Payment Method

We have a new customer portal and payment method. To set up online, you will need your new account number and last bill amount. If you have not received your new account number, located on the new bill, call in for new account number.

Click here for instructions for using the portal.

PSC has added two kiosk machines at our Grand Avenue location that accepts cash, check and credit card payments.

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